Last Updated: April 2025
MIS Services Inc ("we," "us," or "our") operates the website misservices.us and its subdomains. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website or contacting us, you agree to the practices described in this policy.
1. Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our site.
Information You Provide Directly
When you fill out a contact form, request a free consultation, or get in touch with us through any channel on our website, we may collect:
- Full name — so we know who we are speaking with.
- Email address — to respond to your inquiry and send you relevant information you request.
- Phone number — if provided, to contact you about your inquiry or scheduled consultation.
- Business name and website URL — to understand your company and tailor our recommendations.
- Message content — the details you share in the body of your inquiry form.
We do not collect sensitive personal information such as Social Security numbers, financial account details, or health records.
Information Collected Automatically
When you browse our website, certain data is collected automatically through cookies and third-party analytics tools. This may include:
- IP address and approximate geographic location
- Browser type and operating system
- Pages visited, time spent on each page, and referral URL
- Device type (desktop, mobile, tablet)
- Clicks, scroll depth, and other interaction data
This data is collected in aggregated, anonymized form and is used to understand how visitors use our site so we can improve the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries: When you contact us, we use your name, email, and phone number to follow up and answer your questions.
- To provide our services: If you become a client, your contact information is used to communicate with you throughout the engagement.
- To improve our website and services: Analytics data helps us understand which pages are most useful, where visitors drop off, and how to improve our content and navigation.
- To send marketing communications: With your consent, we may send you newsletters, tips, or updates about digital marketing. You can opt out at any time.
- To comply with legal obligations: We may retain records as required by applicable law.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
3. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve functionality and collect analytics data. We use the following types of cookies:
- Functional cookies: These are necessary for the website to operate correctly. They enable core features such as contact form submission and page navigation. You cannot opt out of these without affecting site functionality.
- Analytics cookies (Google Analytics): We use Google Analytics to track website traffic and user behavior in aggregate. These cookies collect anonymized data and help us understand how visitors interact with our site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Advertising cookies: We may use Google Ads remarketing tags to show relevant ads to past visitors. You can manage your ad preferences via Google Ad Settings.
Most browsers allow you to control cookie settings. You can typically block or delete cookies through your browser preferences. Note that disabling cookies may limit some features of our website.
4. Third-Party Services
We use the following third-party tools and services that may process your data:
- Google Analytics: Web analytics platform. Data is processed in accordance with Google's Privacy Policy.
- Google Ads: We run paid advertising campaigns and may use conversion tracking and remarketing features provided by Google.
- WordPress: Some of our web properties are built on WordPress. Form submissions and user data may be stored within the WordPress database hosted on our secure servers.
- Email service providers: We use third-party email platforms to manage client communications. These providers are contractually obligated to protect your data.
- CRM software: Contact information from inquiries may be stored in a customer relationship management system to track communications and follow-ups.
We do not share your personal information with any of these providers beyond what is necessary to deliver the services they provide.
5. Data Retention
We retain personal information collected through contact forms and inquiries for a period of up to 2 years from the date of collection, or longer if required by law or necessary to fulfill an ongoing client relationship. Analytics data is retained for up to 26 months in accordance with Google Analytics default settings.
When personal data is no longer needed, we delete or anonymize it in a secure manner.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may ask us to correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, subject to any legal retention requirements.
- Opt-out of marketing: You may unsubscribe from any marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.
- Data portability: In certain circumstances, you may request that we provide your data in a portable format.
To exercise any of these rights, please contact us at contact@misservices.us. We will respond to all requests within 30 days.
7. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.
8. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include SSL encryption on all web properties, restricted access to personal data within our team, and secure hosting environments. However, no transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: contact@misservices.us
- Phone: (347) 410-8416
- Address: MIS Services Inc, Long Island, New York